Are you expecting an extended power outage? Storms on the way? Below are some best practices for a power outage.

Best Practices when Expecting an Extended Power Outage

Here are some Best Practice steps to take when expecting an extended power outage from a Hurricane, Winter Storm, etc.

First…call Tier3MD! After that…

  1. Have all users at your practice site shutdown their computers. This closes any open files and ensures we can cleanly shutdown the servers without disrupting anyone’s open session.
  2. We will begin the shutdown process for all servers at all your locations. The shutdown process can be scheduled so it won’t have to interfere with your daily workload.
  3. After the server is shutdown, you will need to unplug the power from the server to prevent an electrical surge from damaging the hardware. If the server is plugged into a surge protector or UPS, this is not required.

Note: We will make sure you have a good backup of your servers prior to shutting them down. I

Other items to consider during an extended power outage:

  • If you have a mail server, inbound mail will bounce if your server is not on to accept it.
  • If you have spam filtering services or a hosted email gateway, we suggest contacting the ISP to queue email if possible
  • Other equipment such as modems, routers and switches should be turned off and unplugged if they are not protected by surge protectors.

If equipment is in areas that could likely receive water damage, it should be raised off the floor to prevent permanent damage to the hardware.


Again, contact Tier3MD!