About Us

About Us

About us:  Founded in 2005, Tier3MD has become one of the leaders in IT support for medical practices. “It all began in the Physician’s office” says Sheryl Cherico, CEO and Co-Founder of Tier3MD. “When I was an employee we were making appointments in a large paper book, and my first job was typing data into HCFA forms. We have come a long way since then.”

Today, Tier3MD focuses on helping Physicians stay on the path of providing quality healthcare by providing quality technical support.

At Tier3MD, our trained and certified network engineers are experts at delivering medical IT support for your medical practice. Our team has been providing outstanding IT support, computer repair and network solutions since 2005. We have computer support professionals who service medical practices primarily around the Southeastern United States and throughout North Carolina, Texas, Oregon, New Jersey, and many other states. We offer a wide range of IT services including remote monitoring, backups, security, cloud, helpdesk, leasing and more.

Tier3MD is rapidly becoming one of the leaders in medical IT support.  We started off in 2005 supporting Cardiology practices, and quickly moved into other specialties.  It became apparent early on that there was a need in the medical community for an IT support team that understands the needs of medical practices.  Knowledge of medical practices, such as dictation, electronic health records, meaningful use, HIPAA rules, HIPAA security and other industry standards are what sets Tier3MD apart from the others.  We make it our business to keep on top of your industry.  Our Engineers have Health Information Technology and HIPAA Certifications in addition to various Microsoft and CompTIA certifications.

Currently, we support all specialties, including Pediatrics, OB-GYN, Chiropractic, Dental, Veterinary, Ophthalmology, Cardiology, Family Practice, Infectious Disease, Pediatric Cardiology, Ear, Nose and Throat, and more. We are rapidly expanding all over the country, with offices in Atlanta, Savannah, Chattanooga, Tennessee,and  Raleigh/Durham.  We are opening St. Louis and Oklahoma City in the next few weeks.  We also have clients all over the country, as our support model allows us to provide outstanding service anywhere in the country.

Call today for a full list of references, and to inquire about our medical IT support services.


Tier3MD is the best choice for medical IT support!

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