Testimonials

What Our Partners Say

Tier3MD has been the IT support solution for Atlanta Breast Care for several years. The relationship was already in place when I joined the practice in 2021, and I’m extremely grateful because it has made my life so much easier! Whether its day-to-day support issues, such as setting up email and user accounts for new employees, or more serious issues, such as strengthening our cyber security and protecting confidential patient health information, Tier3MD is our trusted IT partner.

For a medical practice, Tier3MD delivers a level of customer service and expertise that would otherwise be completely unaffordable, if it could be obtained at all. Thank you, Tier3MD!

Savannah Vascular Institute’s partnership with Tier3MD for complete management of IT services continues to be an integral part of SVI’s mission to provide efficient and high-quality vascular health care throughout Southeast Georgia. As with any large medical practice, a major factor in creating a patient-focused environment is an efficient workflow which requires a state-of-the-art IT infrastructure. Over the last two years, Tier3MD has organized our network, updated equipment and software, provided interfaces with multiple hospital systems, and most recently implemented a new phone system. Their ability to understand evolving changes within the medical industry and provide real-time solutions is a testament to their professionalism and dedication to streamlining workflows.

As Savannah Vascular expands surgical services, Tier3MD continues to be a reliable partner in implementing, maintaining, and supporting the most-up-to-date technology services. Their overall performance has been an A+ and we highly recommend their IT consulting services.

I have had the pleasure of working with Tier 3MD for the past eleven years. I originally met them when I was in a large Oncology practice here in Atlanta. At that time the company had a one-person IT department and the relationship was not working out. Tier 3MD came in and cleaned up the network, infrastructure and daily IT operations. I was so impressed with them that when I transitioned to Woolfson Eye Institute in 2007 and found the network and IT service was subpar I immediately called them. They very quickly came in and assessed our needs and built a new network that could handle the growth of the practice. In 2007 we had two doctors, 5 offices and 30 employees, currently we have 13 doctors, eight offices and 150 employees. Tier 3MD has been our partner through this substantial growth with zero downtime.

Tier 3MD understands the medical space, easily assimilates into our environment, provides 24* 7 service and has great insight/strategies to offer. They have been a great partner over the years and have been a vital asset when rolling out any project from EMR, phones, new equipment or opening new offices. I can highly recommend Tier 3MD to any new clients without reservation.

Tier3MD is a phenomenal company. From start up to daily operations, they have been with us every step of the way as we grow our practice. Technicians arrive and provide set up, performing above and beyond expectations. Calls to the company are always pleasant. Answers to questions are addressed in a timely manner. We’ve learned Tier3MD isn’t just a company that simply provides a service. Tier3MD has become a company we trust for our business solutions. We don’t see them as a vendor. They are partners we’ve learned to trust.

Tier3MD Support Team,

Just wanted to write and say how grateful I am of your help this past week with our pan and server issues. Y’all are amazing to work with and always do a great job getting our problems resolved quickly and professionally. Please pass along this to everyone that helped. Thank you again!

Tier3MD has been our go to IT consulting and service firm since the early part of 2018. We utilize Tier3MD in a Co-Managed IT services capacity. They have been able to stabilize our network environment and offer insight to advancements in the IT world. Our relationship has proved to be very valuable to our staff and patients. I highly recommend Tier3MD for all medical facilities.