Co-Managed IT Services with Tier3MD
Internal IT staff or Managed Services?
Your organization has internal IT (Information Technology) support, whether it’s “the IT guy” or a full-fledged department. Any of these situations sound familiar?
Introducing: CO-Managed IT Services (CoMITS) with Tier3MD
A customized combination of service and support that blends the benefits of both Managed Services with Internal IT.
At the core of any good Managed Services is the relationship between the customer and service provider. Traditional MSP agreements provide the services without “sharing” or co-managing.
As with any Managed Services agreement, Tier3MD uses monitoring tools for proactive and responsive analysis, inventories, management and maintenance. And we make those tools available to our CoMITS partners, along with all alerts and appropriate support. Our monitoring targets include:
This means that not only are these items monitored, they’re documented. Hardware inventories.Software inventories. Licensing. Procedures. Backups tested. And more!
And best of all, we can customize the agreement to the needs of your organization. Consider some ofthe scenarios that Tier3MD is already supporting: