A customized combination of service and support that blends the benefits of both Managed Services with Internal IT.
At the core of any good Managed Services is the relationship between the customer and service provider. Traditional MSP agreements provide the services without “sharing” or co-managing.
As with any Managed Services agreement, Tier3MD uses monitoring tools for proactive and responsive analysis, inventories, management and maintenance. And we make those tools available to our CoMITS partners, along with all alerts and appropriate support. Our monitoring targets include: