Tier3MD services change constantly due to the changes in technology, cybersecurity and HIPAA. Every once in a while, I like to give you an update or recap on what services Tier3MD offers. If you need more information on Tier3MD services, contact us today at 770-670-6840.
Tier3MD Services
Proactive Services
Remote Monitoring And Management - Server stability and performance
- Notification of unusual events and threats
- Daily backup monitoring
- Monitoring for down/offline devices
Scheduled Server Maintenance Microsoft O/S Patch Management Automatic Problem Escalation And Resolution Network Security and Backup
Advanced Endpoint Protection And Updates 1 Firewall Management And Updates Content Filtering And Intrusion Protection Advanced Threat Protection DNS Filtering Daily Monitoring Of Successful Data Backup Virus, Spyware And Malware Removal Security Information & Event Management (SIEM) Phishing Tests For Employees Cyber Security Awareness Training Dark Web Password Monitoring Off-Site Backup (Cloud) Storage Management File And Server Restores From Backup Technical Services
Recycling And Properly Disposing Of Old Equip. Spam Filtering Adding/Removing Users, Mailboxes Office 365 Support Mobile Device Management 3 Software Installation And Upgrades 4 Installation Of New Hardware 5 Loaner PC/Server Ordering And Replacing Warranty Parts 6 Virtual CIO Services
Quarterly Strategic Planning And Budgeting Asset Tracking And Management Executive Summary Monthly Report Vendor Liaison, ISP, VoIP, Managed Print 2 Dedicated Account Manager DNS Management Network Documentation Creation Of AUP (Acceptable Use Policy) Written Disaster Recovery Plan And Updates