Tier3MD Services

Tier3MD services change constantly due to the changes in technology, cybersecurity and HIPAA.  Every once in a while, I like to give you an update or recap on what services Tier3MD offers.  If you need more information on Tier3MD services, contact us today at 770-670-6840.

Tier3MD Services

  1. Proactive Services

    Remote Monitoring And Management

    • Server stability and performance
    • Notification of unusual events and threats
    • Daily backup monitoring
    • Monitoring for down/offline devices




    Scheduled Server Maintenance
    Microsoft O/S Patch Management
    Automatic Problem Escalation And Resolution
  2. Network Security and Backup

    Advanced Endpoint Protection And Updates 1
    Firewall Management And Updates
    Content Filtering And Intrusion Protection
    Advanced Threat Protection
    DNS Filtering
    Daily Monitoring Of Successful Data Backup
    Virus, Spyware And Malware Removal
    Security Information & Event Management (SIEM)
    Phishing Tests For Employees
    Cyber Security Awareness Training
    Dark Web Password Monitoring
    Off-Site Backup (Cloud) Storage Management
    File And Server Restores From Backup
  3. Technical Services

    Recycling And Properly Disposing Of Old Equip.
    Spam Filtering
    Adding/Removing Users, Mailboxes
    Office 365 Support
    Mobile Device Management 3
    Software Installation And Upgrades 4
    Installation Of New Hardware 5
    Loaner PC/Server
    Ordering And Replacing Warranty Parts 6
  4. Virtual CIO Services

    Quarterly Strategic Planning And Budgeting
    Asset Tracking And Management
    Executive Summary Monthly Report
    Vendor Liaison, ISP, VoIP, Managed Print 2
    Dedicated Account Manager
    DNS Management
    Network Documentation
    Creation Of AUP (Acceptable Use Policy)
    Written Disaster Recovery Plan And Updates