There is much more to being a managed service provider than just providing remote support. Your managed service provider can remotely monitor PC’s servers, firewalls, exchange servers, AD services, routers or switches from one location. This allows us to be proactive, which can save you enormous amounts of downtime that you probably cannot afford.
A managed service provider can be a hosting company, or IT service provider that offer fully outsourced network management. Most of these services can be performed from outside a company’s internal network, which can expedite support, plus save the customer quite a bit of money. Connecting into a PC is much quicker than getting in the car, and driving to a customers location.
Most managed service providers provide antispyware and antispyware as a part of their service. This is a large part of the proactive maintenance that your managed service provider performs. Tier3MD has been a managed service provider since 2005 and are very successful in providing healthcare managed IT services.