NextGen EMR Support
Many Tier3MD clients have NextGen PM/EMR. We have been involved in many aspects of support, including the implementation. NextGen EMR Support is primarily done by NextGen themselves. Where Tier3MD comes in, is that we can help facilitate faster, more efficient support. When you have a problem, if you contact us first, we can diagnose, and sometimes fix the issue before you have to call NextGen EMR support, and explain your problem to whoever answers the phone.
Tier3MD has a large number of clients using NextGen PM/EMR and help these clients on a daily basis. We mostly take the first level of NextGen EMR support because we can sometimes resolve the issue before you have to place a ticket with NextGen. Sometimes it is a network issue, and not a NextGen EMR support issue, and we can quickly resolve it for you. It is helpful to have us do the updates, negotiate ancillary services, and guide you as you work with your EMR partner. Tier3MD is your technology partner, and we are here to help you in all aspects of your IT needs.
Tier3MD, in partnership with Total Cloud Services can host NextGen for you. If you server is getting older, and it is time to replace it, this would be a good time to look into hosting. It can save you money, and give you much better disaster recovery solutions. Call Tier3MD for more information on hosting your NextGen.