Atlanta Medical IT Support from Tier3MD
Tier3MD has been in business since 2005. Our Atlanta Medical IT Support Services began when Sheryl Cherico and Steve Platnick saw a real need for medical IT support only. It was very clear that the industry needed experts, and they vowed to become those experts.
Why should you hire Tier3MD?
1. Our skill set. The quality and professionalism of our staff is something we pride ourselves on. We make sure our engineers have all the tools and skills they need to service our customers. We invest in them, and we invest in their education. We are constantly working with them to keep their competency level up to our standards.
2. Customer Service – Our engineers and our help desk staff work hard to bring our clients the best customer service. Management works with them on a daily basis to make sure they are handling every situation as efficiently as possible. Our ticketing system allows them to keep up with each client, and helps avoid important issues slipping through the cracks. We make sure they listen to our customers, assist them with their frustrations, and help them to solve their problems fast and efficiently
3. Knowledgeable Help Desk – Our U.S. based help desk is available M-F from 7:30am to 5:30pm. Our qualified help desk technicians have experience is all operating systems, and most EMR’s. They are fully experienced in the medical industry, having all worked for medical practices in some capacity. They are cooperative, friendly and easy to understand. They work for you!
Tier3MD enjoys lasting partnerships with our clients. We understand that IT is the hub of your practice, and the importance a good IT vendor brings to you on a daily basis. We want to be that vendor. We want your business!
3690 N. Peachtree Rd, Suite 100
Chamblee, GA 30341