Full Service IT Support for Medical Practices

Managed IT Services for Your Clinic

Tier3MD provides a complete set of managed IT services for healthcare and healthcare IT support built for the medical field. We offer full management and remote medical IT support along with help for veterinary and dental offices that need specialized healthcare IT solutions. Our plans use a flat monthly fee with no hidden costs or surprises so you can plan your budget easily and rely on reliable IT support medical practices can count on.

We work to reduce downtime by managing your tech infrastructure before problems happen with proactive healthcare managed services and monitoring. Our team understands that medical offices need constant uptime to care for patients, and we design IT solutions for medical practices that support that need.

Benefits of Full Managed Services

Our Managed Services plan gives your office total tech support. We handle the technical details so your staff can focus on healthcare.

Complete Support & Vendor Management

24/7 Remote Monitoring: We provide around-the-clock monitoring to catch hardware or software issues before they disrupt your clinic. Our integrated ticketing system ensures your staff always has a direct line to healthcare IT support.
On-site & Remote Coverage: Whether it’s a quick remote fix or an in-office emergency, both are included in your flat monthly plan for total peace of mind.
Third-Party Liaison: We take the technical burden off your plate by working directly with your ISP, EMR vendor, and Practice Management provider to ensure seamless connectivity and resolve updates quickly.
Strategic Growth: Our team joins bi-annual technology planning meetings and offers expert consultation on hardware and software sourcing to ensure your tech scales with your practice.

Proactive Security & System Maintenance

Automated Patch Management: Our staff rigorously tests and installs Windows software patches and critical security upgrades to keep your workstations safe from vulnerabilities.
Enterprise-Level Protection: We deploy and manage high-tier antivirus and malware prevention across all covered hardware, creating a shield against modern cyber threats.
EMR & Software Optimization: Our security doesn’t stop at your desktop. We go a step further by managing your specialized medical software and EMR systems, making sure your patient data tools are just as protected as the computers they run on.
Integrated Compliance: Every update and security measure is implemented with medical standards in mind, ensuring your infrastructure remains a stable foundation for patient care.

What Our Partners Say

Tier3MD has been an excellent IT partner for our practice. Their team is responsive, knowledgeable, and proactive—issues get resolved quickly, and they consistently help keep our systems secure and running smoothly. Highly recommend for any medical office looking for reliable IT support.

Brandon Benschoter

Adam, Michael, and everyone at Tier3MD have been so helpful! They are quick to resolve any issues. Response time is almost immediate. Definitely recommend!

Kaci O’Neill

We have been working with Tier3MD for close to 20 years. That should say everything you need to know about their abilities and customer service. They have always been flexible to our needs no matter how small or large. They have grown every step of the way with us from a two doctor practice to a twenty-five doctor practice. Can’t say enough about them!!!!

Marc Gilpin

All of our companies experience with Tier3MD have exceeded our expectations. Their responsiveness is the quickest of any IT service provider I have ever encountered. Adam and his team are knowable and professional.

Mark Adin

They are the best! Great customer service and amazing working knowledge of all of our needs. We have worked with them for many years now and hope to continue to do so. We highly recommend Tier3MD!

Amy Hoke

Sheryl’s knowledge of HIPAA compliance & security assessments is seriously impressive, These guys are very helpful and I definitely recommend giving them a call if you are on the fence with choosing a new IT Service provider.

Daniel Watson

We have had a wonderful experience working with the technicians and staff at Tier3MD. They have exhibited great patience with us and helped us transform our technology.

Kwajelyn Jackson

Tier3MD has protected Tybee Teeth software and kept us updated for long time now and been very straightforward to work with. Highly recommend. :) Dr. Smith

Tybee Teeth

I have had consistently great interactions with the whole staff. They are very professional and timely, and reasonably priced. I can’t recommend them highly enough!

Benjamin Sandifer

The entire team at Tier3MD are beyond helpful and knowledgeable! They are life-savers especially when we need them most in our hectic medical practice! We call for help! And, they are ready at the helm! Thank you Tier3MD team! We can’t succeed without you and your support!

Cowles Clinic

Tier3MD is always available no matter what time of the day! Tracey is awesome and is always patient with all of our questions!

Lisa Croye

Total IT Care for your Practice

We focus on these key needs to keep your clinic safe and running well.

Total IT Care for your Practice

We focus on these key needs to keep your clinic safe and running well.

Business Continuity: We build backup and disaster recovery plans to keep your data safe with disaster recovery services healthcare organizations trust.
Cloud Solutions: Our HIPAA compliant cloud services help you store electronic health records securely and address cloud computing and security issues.
Cybersecurity: We focus on ransomware prevention and incident response checklists as part of our healthcare cybersecurity services.
VoIP: Clear telephone services made for the busy medical office environment backed by emergency IT support healthcare clinics may need during outages.