Live Chat

For Technical Support

With live support, you can get help immediately during regular business hours.  If you do not want to call the helpdesk, you can initiate a live conversation with they same staff you would talk to on the phone.

Our live support is available during regular business hours.  If you don’t have the time to pick up the phone, but you need help now, this may be the option for you. Our helpdesk engineers are available to help you quickly resolve your issues.  To initiate a live chat, just click on the button on the right has side of your screen and click on “chat now”.  Once initiated, our helpdesk staff will receive notification that there is a chat in the queue and will immediately respond to your request for assistance.

Using the live chat is extremely convenient.  It is a quick way to communicate with our staff, and takes very little time.

For Sales

Don’t want to talk to a salesperson but would like information?  Try our Live Chat.  Live chat is not just for technical support.  If you would like a proposal, information, or just have a few questions for one of our sales representatives, you can click on the icon on the right hand side of the screen and initiate a live chat with someone from our sales staff.  We are happy to answer any questions you have on our service, products or support, and are more than happy to assist you in finding out more about Tier3MD.

At Tier3MD we want you to have a good experience on our website, with our sales team and with our support team.  Don’t forget…if live chat is not for you, please call our office, or email us at and someone from our office will contact you as soon as possible.