Co-Managed IT Services with Tier3MD

Internal IT Staff or Managed Services?

Does your organization have internal IT support, one “IT guy” or a full department. Do any of these situations sound familiar to you?

You have one person:

They are always busy putting out fires.
You want to upgrade your network, but their skills don’t include newer technology.
There is a lot of work related to your medical business they could do, but they don’t have time.
When they go on vacation, nobody is there to fix your issues.
When they leave the practice, nobody knows where passwords or settings are.

You have an IT department:

You have a specific need (like SQL, Exchange, or security) but your team lacks the time.
You need help with a project, but it’s not worth a full-time hire.
Your department focuses on software, not the hardware or servers.
Your team is struggling to keep up with fast changes in technology.

Introducing: CO-Managed IT Services (CoMITS)

This is a custom mix of help and support that combines the perks of Managed Services with your own internal IT. Most agreements don’t share tasks, but we work side-by-side with your team.

Tier3MD uses tools for fast analysis, inventory, and maintenance. We give these tools to our CoMITS partners, along with all alerts and help. Our monitoring covers:

Networks and Infrastructure
Virtual and Cloud Servers
Desktops and End Users

Dark Web and Office 365
SQL Server, Exchange, and SharePoint
Firewalls, Routers, and Mobile Devices

We don’t just watch these items; we document them. We track hardware, software, licenses, and test your backups. We can build an agreement that fits your exact needs. Common ways we help include:

SQL Support: We handle performance and replication while you handle the data.

Server Support: We fix the servers while your internal IT helps the end users.

Extra Help: You use our monitoring tools and call us when a tough problem comes up.

Security: We manage your backups and Healthcare cybersecurity services.

What Our Partners Say

Tier3MD has been an excellent IT partner for our practice. Their team is responsive, knowledgeable, and proactive—issues get resolved quickly, and they consistently help keep our systems secure and running smoothly. Highly recommend for any medical office looking for reliable IT support.

Brandon Benschoter

Adam, Michael, and everyone at Tier3MD have been so helpful! They are quick to resolve any issues. Response time is almost immediate. Definitely recommend!

Kaci O’Neill

We have been working with Tier3MD for close to 20 years. That should say everything you need to know about their abilities and customer service. They have always been flexible to our needs no matter how small or large. They have grown every step of the way with us from a two doctor practice to a twenty-five doctor practice. Can’t say enough about them!!!!

Marc Gilpin

All of our companies experience with Tier3MD have exceeded our expectations. Their responsiveness is the quickest of any IT service provider I have ever encountered. Adam and his team are knowable and professional.

Mark Adin

They are the best! Great customer service and amazing working knowledge of all of our needs. We have worked with them for many years now and hope to continue to do so. We highly recommend Tier3MD!

Amy Hoke

Sheryl’s knowledge of HIPAA compliance & security assessments is seriously impressive, These guys are very helpful and I definitely recommend giving them a call if you are on the fence with choosing a new IT Service provider.

Daniel Watson

We have had a wonderful experience working with the technicians and staff at Tier3MD. They have exhibited great patience with us and helped us transform our technology.

Kwajelyn Jackson

Tier3MD has protected Tybee Teeth software and kept us updated for long time now and been very straightforward to work with. Highly recommend. :) Dr. Smith

Tybee Teeth

I have had consistently great interactions with the whole staff. They are very professional and timely, and reasonably priced. I can’t recommend them highly enough!

Benjamin Sandifer

The entire team at Tier3MD are beyond helpful and knowledgeable! They are life-savers especially when we need them most in our hectic medical practice! We call for help! And, they are ready at the helm! Thank you Tier3MD team! We can’t succeed without you and your support!

Cowles Clinic

Tier3MD is always available no matter what time of the day! Tracey is awesome and is always patient with all of our questions!

Lisa Croye

Best Healthcare IT Support in the United States for Medical Practices

Tier3MD is a top choice for IT support for healthcare practices in the United States. We know that medical offices have unique needs. Our team provides HIPAA compliant IT services that work with your existing staff. Whether you run a small clinic or need IT support for hospitals in the United States, we fill the gaps in your technical team.

We provide IT services for healthcare in the United States, Cybersecurity services in the United States, and HIPAA compliance service in the United States. Our goal is to make your current IT team better by giving them the tools and expert backup they need to keep your practice safe.

Reliable IT Support for Medical Practices in United States

Are you ready to give your internal IT team the backup they need? Tier3MD offers Healthcare technology solutions that grow with your practice. From EMR software support in the United States to cloud computing and security issues, we handle the difficult parts of technology so your team can focus on their goals.