Insider Threats

I know I write a lot about breaches, hacks, viruses, etc, but I just feel that it is almost impossible to ignore. One of the biggest threats are actually insider threats.  That means your employees.  It doesn’t always mean it … Read More

Data Breaches and Hacks

In our electronic world of computers, tablets, smartphones, IoT devices and more, data breaches and hacks are now becoming the norm.  Believe me…I hate to admit that out loud.  At first, when data breaches and hacks came to the forefront, … Read More

Are your Backups Scary?

Are Your Backups Scary? “The SCARY Misunderstanding Most Business Owners Have About Their Backup System” Unless you’ve been living in a tomb, you know you should be backing up your computers and server. But here’s something you probably DON’T know … Read More

5 Tips for Disaster Planning

I know I talk about this a lot, but it’s only because I care :).  I’ve said it 100 time and I’ll probably say it 100 more times…plan for a disaster BEFORE you have a disaster.  Below are 5 tips … Read More

End of Year Budget

Are you at the point where you are reviewing your end of year budget? If so, here are some steps you might want to take. 1. Hardware upgrades – If you have money left in your end of year budget, … Read More

Score your IT Support

Have you ever attempted to score your IT support?  If not, take this quick quiz to see if you are getting good support, great support, or substandard support. Do they respond to emergencies in 1 hour or less? Are they … Read More

Banning Kaspersky

I can’t say I am surprised to hear this.  The US Government is banning Kaspersky.  I was at a conference last month in Orlando with other managed service providers, and there was a whisper among my peers that Kaspersky had … Read More

Becoming the BEST

Tier3MD IT Support Becoming the BEST At Tier3MD, we are working very hard at becoming the best IT support group for medical practices.  Our processes are constantly being refined and our main goal is you, the customer.  We want to … Read More

Working From Home

With the hurricane approaching, a lot of people are working from home.  For Tier3MD, this means calls to the helpdesk, and tickets placed for VPN support.  We are happy to help you, but to make it easy and avoid delays … Read More

Tips for Severe Weather

With Irma lurking, below are a few tips for severe weather, and protecting your valuable computer equipment.  The most calls we receive at our helpdesk are weather related, whether there was a lightning strike, power outage, windstorm, or water damage.  … Read More